Statement of Non-Discrimination
Last Updated: March 1, 2026
Novella Women’s Health complies with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently based on race, color, national origin, age, disability, sex, sexual orientation, or gender identity.
1. Our Commitment to Inclusion
Novella Women’s Health is dedicated to providing an inclusive and welcoming environment for all patients, visitors, and staff. We believe that every individual deserves access to high-quality healthcare delivered with dignity and respect.
2. Accessibility Services
To ensure effective communication and access, Novella Women’s Health provides free aids and services to people with disabilities, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, etc.).
- Language services for people whose primary language is not English (via qualified interpreters or translated documents).
If you need these services, please contact our office at (304) 944-4432.
3. Filing a Grievance
If you believe that Novella Women’s Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity, you can file a grievance with:
Civil Rights Coordinator Novella Women’s Health 302 Rock Cliff Dr Martinsburg, WV 25401 Phone: (304) 944-4432 Email: info@
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH BuildingWashington, D.C. 20201 1-800-368-1019 (TDD: 1-800-537-7697)
